Careers Head Office

Head Office Vacancies

Our head office is located on the beautiful Dorset coast, with its miles of sandy beaches and the odd wave or two, providing the perfect environment to live, work and explore.

Regional Area Manager - Retail - South East

  • Location: South East
  • Salary: Negotiable depending on skills and experience
  • Benefits: Staff discount, staff uniform allowance, contributory pension scheme
  • Contact: Michelle Murphy
  • Starting date: 03/05/18
  • Closing date: 01/06/18

We currently have an exciting opportunity for a Regional Area Manager to join our Retail Team, looking after Animal Stores from Dorchester/Poole/Brighton/Bluewater/Eastbourne/Bury/Norwich just to name a few.

Under the leadership of the Managing Director, this role will partner with the Retail Support team to ensure that stores are fully informed and engaged to deliver an outstanding customer service and shopping experience.

Key Accountabilities:

Team Management

  • Full line and performance management accountability for the Store Managers within the region.
  • Provision of advice and guidance to Store Managers in the management of team performance and team communication.
  • Own regular communication to Store Managers regarding business results and change.
  • Monitor delivery of induction, customer service and brand advocacy training across the region.
  • Lead the implementation of training initiatives within their region.
  • Work with Store Managers to ensure staffing hours are within budget, supervising recruitment process in line with Company procedures. Participate in the recruitment and offer process, where necessary.
  • Partner with the Personnel & Training Manager, to identify solutions to employment issues across the region.

Commercial Management

  • Provide recommended revenue, staff hours, training and travel and expenses budgets to the Managing Director.
  • Deliver budgeted profit, revenue and contribution within allocated region through the highest level of customer service.
  • Lead quarterly reviews with the store managers.
  • Measure and monitor sales performance through KPIs and commercial reports.
  • Coach Store Managers in their use of these materials, and identify model stores across the region.
  • Conduct regular store visits to monitor standards, leaving detailed action plans in place with the Store Manager.
  • Drive awareness of the annual merchandising calendar and ensure that resources across the region are properly aligned to peak periods.
  • Work with Store Managers to manage shrinkage and stock loss, highlighting risk areas to the Retail Director, UK Stores and EHQ Loss Prevention.
  • Consistency of in-store practices and implementation of Company policies and procedures, including the Marketing and Visual Merchandising guidelines and promotional activities. Partner with the Marketing and Allocation teams where necessary.
  • Identify to the relevant parties stores opportunities to maximise sales and address inventory issues.
  • Work with Store Managers to identify local store customer profiles, and advise impact on catalogue.
  • Conduct regular local competitor reviews to recommend improvements and identify local marketing opportunities.
  • Represent Animal in Retail networking groups, e.g. Town Centre or Commercial Centre forums and local events.
  • Collaborate with peers in the delivery of specific projects, for example, new store openings.

Operational Management

  • Work with Store Managers to maintain Health and Safety compliance within the region.
  • Work with Store Managers to drive solutions to any store maintenance issues.
  • Monitor consistent implementation of Retail policies and procedures across stores within the region, providing advice and guidance where necessary.
  • Work with Store Managers to consistently implement disciplinary procedures, reporting sanctions to Personnel & Training Manager.
  • Ensure payroll data is submitted from the region to Personnel & Training Manager on time.

This role will be covering store locations in the South East and ideally location to live for all store location would be the Berkshire Area for a central location.

You should have a passion for the product and an affinity with the brand and experience within retail or field environment is desirable. Also a key interest and understanding of the lifestyle brand.

Apply Now

Production Administrator – FTC 12/04/19

Position details

  • Location: Poole
  • Salary: Negotiable depending on skills and experience
  • Contact: Michelle Murphy
  • Starting date: 01/05/2018
  • Closing date: 01/06/2018

We currently have an exciting opportunity for a Production Administrator to join our Production Team on a Fixed Term Contract.

This role is responsible for all production activities resulting in the timely delivery of ranges produced to the highest possible standard into the DC.

Key responsibilities include:

  • Accurately set up and maintain key account style codes
  • Integrate styles & costings over to System21
  • Raise draft purchase orders, for supplier approval via Jeff and add to delivery schedule accordingly
  • Maintain delivery schedule in accordance with Jeff system
  • Maintain Ex-Factory and ETA dates on Jeff
  • Use the critical path to chase deliveries from suppliers and bookings into the DC. Informing relevant people of problems and/or outstanding issues
  • Liaise with suppliers and shipping agent to ensure correct documentation is received and that details are correct, the system updated and customer informed accordingly e.g. quantity variances
  • Ensure deliveries are achieved by liaising with suppliers, chasing these where delivery may fall outside agreed timelines
  • Check despatches and chase documentation (invoices, packing lists, import documentation, etc.). All information must be reconciled before invoices can be paid
  • Check outstanding invoices from accounts and pass to the Production Admin Manager for signing
  • Liaise with Logistics Co-ordinator and Freight Forwarder regarding tracking of orders and delivery status
  • Deal with delivery discrepancies at DC reconciliation
  • Delivery reporting to various other departments in the business (e.g. Sales, DC) on a weekly basis
  • Apply penalties where appropriate for late deliveries & other problems & ensuring amendments are checked
  • Manage sample orders, liaising with relevant Design and Sales departments
  • Non-stock order raising and management
  • Customs classification management

Our ideal candidate will possess both the experience and the skills as detailed above and will also have a passion, key interest and understanding of the lifestyle brand.

Apply Now

IT Support Analyst

Position details

  • Location: Poole Head Office
  • Salary: Negotiable depending on skills and experience
  • Contact: Michelle Murphy
  • Starting date: 09/03/2018
  • Closing date: 01/06/2018

Animal the UK's lifestyle brand is looking to recruit a IT Support Analyst into the IT Team.

As IT Support Analyst you will provide IT support to Animal's users across all company locations (Head Office, Distribution Centre and Retail Stores) and assist in the maintenance and operation of the Animal network. You will be responsible for:

  • Act as first point of contact for support requests received into the Animal helpdesk
  • Manage calls and support requests received via the IT department within the Animal Service Level Agreement
  • Log all incoming incidents/requests on the IT helpdesk accurately and ensure sufficient information is recorded
  • Resolve incident if appropriate or escalate to the relevant internal or external person
  • Provide support to users within our retail stores. This includes the operation of all aspects of the till systems and general IT requirements
  • Manage and create users within Active Directory, Exchange server and other Animal systems
  • Complete tasks defined in the department's daily, weekly and monthly job lists
  • Ensure backups are consistent and valid
  • Ensure anti-virus and spam monitoring software is updating and current
  • Monitor servers and provide regular health checks
  • Install, configure and update software applications used by the business including desktop operating systems
  • Administer the company phone system
  • Check all log files across the companies systems and ensure errors are resolved. Escalate errors where appropriate
  • Ensure that the asset register is correctly maintained and valid at all times
  • Experience of administering a Vmware environment
  • SQL server including basic query writing
  • MS Exchange 2010

Our ideal candidate will possess both the experience and the skills as detailed above and will also have a passion, key interest and understanding of the lifestyle brand.

Apply Now

Please apply with a covering letter and up-to-date CV to

Animal talent bank

If you’d love to work for us but haven’t spotted a role to match, then we’d still like to hear from you. We’re always in the market for fresh talent so here’s your chance to catch our attention, get sending to